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Terms & Conditions

1. Services We Provide

  • Supply and installation of uPVC windows and doors
  • Composite doors
  • Window and door repairs
  • Measuring, quoting, customer support and related services

2. Quotes & Orders

  • Quotes provided on our Website or via call/email are estimates and may change after on-site inspection.
  • Orders are confirmed only after a written agreement, deposit (if required), and acceptance of the final quotation.
  • We reserve the right to refuse or cancel any order.

3. Pricing & Payments

  • Prices include materials, labour, and VAT (where applicable).
  • Payments must be made using the methods we provide (bank transfer, cash, card, etc.).
  • Deposits are non-refundable, unless otherwise stated in writing.
  • Work may be paused if payment schedules are not followed.

4. Installation & Access

  • Customers must provide clear access to the property for installation.
  • Any structural changes, plastering, painting, electrical or additional building work not included in the quote will be charged separately.
  • We are not liable for delays caused by weather, road conditions, supplier delays, or events outside our control.

5. Warranties

  • uPVC Windows: [Insert warranty years]
  • Composite Doors: [Insert warranty years]
  • ardware/Fittings: [Insert warranty years]

6. Cancellation Policy

  • Orders may be cancelled within 24 hours after confirmation unless materials have already been ordered.
  • Orders may be cancelled within 24 hours after confirmation unless materials have already been ordered.
  • Installation appointments must be cancelled at least 48 hours before the scheduled time.